Privacy Policy

Last updated: March 4, 2026

1. Introduction

Percip ("the Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal and health-related information when you use the Percip platform ("the Service"). By using the Service, you consent to the practices described in this policy.

2. Information We Collect

We collect the following categories of information:

Account Information

Name, email address, and authentication credentials provided during registration.

Medical Profile Data

Date of birth, gender, blood type, height, weight, comorbidities, allergies, emergency contacts, insurance information, and physician details — as voluntarily provided by you.

Medication Data

Medication names, dosages, frequencies, instructions, prescriber information, drug classifications, and prescription images captured through the scanning feature.

Adherence & Usage Data

Dose logs (taken, skipped, timestamps), adherence percentages, streak data, SOS medication usage, and appointment attendance records.

Technical Data

Device type, browser information, IP address, and usage patterns for service optimization and security.

3. How We Use Your Information

Your information is used for the following purposes:

  • Service Delivery: To provide medication tracking, reminders, drug interaction checking, appointment management, and adherence analytics.
  • Notifications: To send medication reminders and appointment alerts via email when enabled by you.
  • Personalization: To customize your experience, including personalized greetings and relevant health insights.
  • Service Improvement: To analyze usage patterns and improve the functionality, reliability, and user experience of the Service.
  • Security: To detect, prevent, and address technical issues, fraud, or unauthorized access.

4. Anonymized Data & Research

We may anonymize and aggregate your data to remove all personally identifiable information. This anonymized data may be used for:

  • Internal research and development to improve our algorithms and features
  • Population-level studies on medication adherence patterns and trends
  • Collaboration with academic institutions and healthcare organizations for public health research
  • Generation of aggregate health analytics and industry reports

Anonymized data cannot be traced back to any individual user. We employ industry-standard de-identification techniques to ensure your privacy is maintained in all research activities.

5. Data Storage & Security

Your data is stored on secure, encrypted servers. We implement industry-standard security measures including encryption in transit (TLS/SSL), secure authentication protocols, and access controls to protect your information. While we strive to protect your data, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

  • With Your Consent: When you explicitly authorize sharing, such as caregiver access features.
  • Service Providers: With trusted third-party providers who assist in operating the Service (e.g., cloud hosting, email delivery), bound by confidentiality agreements.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Anonymized Research: De-identified, aggregate data as described in Section 4.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Medication history and adherence data are retained to support features like Year in Review and Past Medications. You may request deletion of your account and associated data by contacting us. Anonymized data that has already been aggregated for research purposes will be retained as it cannot be linked back to you.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Portability: Request your data in a portable format.
  • Opt-out: Disable email notifications at any time through the Settings page.

To exercise any of these rights, please contact us at [email protected].

9. Children's Privacy

The Service is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected].